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Who should I call for questions or if I need help completing the CIGNA HealthCare Individual Plan enrollment application?
Please call your broker or call CIGNA at 1.888.803.5917
Do I need to select a Primary Care Physician before my coverage begins?
No. PCP selection is encouraged, although you are not required to choose one.
Do I need a referral to see a specialist?
Referrals are not required to visit a Specialist.
Am I covered outside of the service area and outside of the country?
For emergencies, you're covered out of the service area - even outside of the U.S. For all non-emergency/non-urgent care, you should receive care from within your designated provider network.
Which hospitals can I use?
As a CIGNA HealthCare member, you have access to a large network of hospitals throughout the state. For the most up-to-date hospital listing, click on the “Provider Directory" at the top of the page. Select "Hospital" under "Type of Provider" and type in your zip code. Choose your state for the “CIGNA Open Access Plus Network" drop down list. Enter what kind of hospital you're looking for and click "search."
Who should I call if I have questions regarding my eligibility for the plan or about a bill that I received?
For questions regarding enrollment eligibility or a bill that was received, please call CIGNA at 1.888.803.5917
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Answer a few short questions and you'll be able to compare plan
features such as deductibles, copay and out-of-pocket maximums, as well
as monthly premiums.
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Submit an application for coverage. You'll also be able to view
additional information, such as benefit summaries and enrollment
guidelines.
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